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United Kingdom (Mainland)

Please find updates and service restrictions concerning shipping to the United Kingdom (Mainland) below:

General Information for the United Kingdom (Mainland)

All shipments between the UK and the EU require customs clearance. Please refer to our Customs Information.

Importing Personal Effects to the UK

UK Customs (HMRC) have announced a new online process relating to importing household goods and personal effects to the UK as Transfer of Residence (ToR). Shippers are now required to make an application to HMRC prior to shipping from outside of the EU in order to claim VAT and duty relief for importing personal belongings.

The shipper must complete and sign the application form and provide any supporting documentation.

This is currently a "print-and-submit" procedure - all applications and supporting documentation must be sent by email, once signed, to [email protected].

The application must be made prior to shipping any consignments to the UK. If the applicant is successful in obtaining Transfer of Residence relief, the applicant will then be awarded unique declaration information in the form of an authorisation number, which can be included on the customs invoice (packing list).

Post Code Exclusions

The following post codes do not fall under United Kingdom Mainland:

Offshore Isles

If your delivery/collection post code is listed below, please go back and select United Kingdom (Offshore Isles) from the destination list.

  • All HS (Western Isles)
  • IV55 – IV56 (Skye)
  • KA27 (Arran), KA28 (Millport)
  • KW15 – KW17 (Orkney)
  • PA20 (Bute)
  • PA41 (Gigha), PA42-PA49 (Islay), PA60 (Jura), PA61 (Colonsay)
  • PA62 – PA76 (Mull), PA77 (Tiree), PA78 (Coll)
  • PH41 (Muck), PH42 (Eigg), PH43 (Rum), PH44 (Canna)
  • All ZE (Shetlands)
  • All IM (Isle of Man)
  • TR21 - TR25 (Isle of Scilly)
  • PO30 - PO41 (Isle of Wight)

DPD lists the following postcodes as Offshore (Scottish) Isles:

  • HS1-9
  • IV40-51
  • IV55-56
  • KA27-28
  • KW15-17
  • PA20
  • PA41-49
  • PA60-78
  • PH42-44
  • ZE1-3

 DHL Parcel UK classes the following postcodes as Offshore Isles:

  • HS
  • IV41-49
  • IV51
  • IV55-56
  • KA27-28
  • KW15-17
  • PA20
  • PA41-49
  • PA60-78
  • PH42-44
  • ZE
  • Isle of Wight
  • Scilly Isles

 

Scottish Highlands

If your delivery/collection post code is listed below, please go back and select United Kingdom (Scottish Highlands) from the destination list.

  • IV (excluding IV55 - IV56)
  • KW1 - 14
  • PA34, PA37-39
  • PH19 - 41, PH49 - 50

DPD lists the following postcodes as Scottish Highlands:

  • AB36-38
  • AB55-56
  • FK17-21
  • IV1-39
  • IV52-54
  • IV63
  • KW1-14
  • PA21-40
  • PH19-26
  • PH30-41
  • PH49-50

 DHL Parcel UK classes the following postcodes as Scottish Highlands:

  • AB31-AB38
  • AB40-AB56
  • IV1-IV28
  • IV30-IV32
  • IV36
  • IV40
  • IV52-IV54
  • IV63
  • KW1-KW14
  • PA21-PA38
  • PH4-PH41
  • PH49-50

Northern Ireland

If your delivery/collection post code is listed below, please go back and select United Kingdom (Northern Ireland) from the destination list.

  • All BT
  • A £10 charge applies if a DPD Northern Ireland collection is booked under "United Kingdom (Mainland)". For an accurate quote, please select "United Kingdom (Northern Ireland)" on the quote form.

Carrier Information for the United Kingdom (Mainland)

DHL Express shipping information for the United Kingdom (Mainland)

DHL Express Services

DHL Parcel UK shipping information for the United Kingdom (Mainland)

DHL Parcel UK Services

DPD shipping information for the United Kingdom (Mainland)

DPD Services
  • Please refer to DPD's general list of prohibited goods.
  • This service cannot be used to ship personal effects, liquids, jewellery or watches, or used for returns or repairs.
  • Items should be packaged in cardboard boxes, not only in jiffy bags, bubblewrap, etc. Pallets, wooden crates/boxes and suitcases are not accepted.
  • See our DPD service information for a full overview.

DX shipping information for the United Kingdom (Mainland)

DX Services

Evri shipping information for the United Kingdom (Mainland)

Evri Services

TG Express shipping information for the United Kingdom (Mainland)

TG Express Services

TG International shipping information for the United Kingdom (Mainland)

TG International Services

Transglobal Next Day shipping information for the United Kingdom (Mainland)

Transglobal Next Day Services

UPS shipping information for the United Kingdom (Mainland)

UPS Services

Please note: This is not a comprehensive list of customs restrictions and is provided for guidance only. Please consult the relevant customs authorities for further clarification and the most up-to-date advice.

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